Product Recall Information

Starplay Hippo Pool/Sandpit - Sold at Toymate Stores between October 2020 and December 2020
SKU: 20002042

Defect: The safety warning label is not compliant as it does not contain the required warning information as set out in the Consumer Goods (Portable Swimming Pools) Safety Standard 2013 and as such may be a risk to the user.

Hazard: The current safety labelling does not provide the correct safety warnings which may be a risk to the intended user.

Action Required: If purchased at a Toymate store between October 2020 and December 2020 consumers should immediately cease using the product and return it to their nearest Toymate store for a full refund or exchange for a different product.

Contact Details: Consumers can contact Toymate customer service for details on your nearest store or for further details regarding this product recall.

Email: customerservice@toymate.com.au

Phone: 1300 869 628

Download Recall Notice >>

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Junior Sunflower Pool/Sandpit - Sold at Toymate Stores between October 2020 and December 2020
SKU: 20002043

Defect: The safety warning label is not compliant as it does not contain the required warning information as set out in the Consumer Goods (Portable Swimming Pools) Safety Standard 2013 and as such may be a risk to the user.

Hazard: The current safety labelling does not provide the correct safety warnings which may be a risk to the intended user.

Action Required: If purchased at a Toymate store between October 2020 and December 2020 consumers should immediately cease using the product and return it to their nearest Toymate store for a full refund or exchange for a different product.

Contact Details: Consumers can contact Toymate customer service for details on your nearest store or for further details regarding this product recall.

Email: customerservice@toymate.com.au

Phone: 1300 869 628

Download Recall Notice >>