Product Recall Information | Toymate

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1. Wonder Co - Scoop & Play Ice cream Sensory Bin and Scoop & Play Dino Discovery Sensory Bin 

SKUS: 24000867 – Wonder Co Scoop & Play Ice cream sensory bin, 24004512 – Wonder Co Scoop & Play Dino discovery sensory bin.

Why is it being recalled: The products are being recalled because the sand may include asbestos, which is a prohibited substance in Australia.

Hazard: The sand in the products may cause a risk to health as tremolite asbestos has been detected in some samples after laboratory testing.

Action Required: Consumers should stop using these products. Consumers should not open any packaging if product is still sealed. For safe disposal advice from the Asbestos and Silica Safety and Eradication Agency, visit the ACCC Product Safety website. Please contact us for a refund.

Contact Details: For more information contact Toymate via email customerservice@toymate.com.au or by phone on 1300 869 628

Email: customerservice@toymate.com.au 

Phone: 1300 869 628

Download Recall Notice >>

2. MINIVERSE Make It Minis - Sold at selected Toymate Stores between March 2023 & July 2024

SKUS: 24007020, 23002276, 24007019, 24007021, 23007817, 23002275, 23005134, 23005133, 23005135, 24007023, 24003643, 24005025, 24005026

Supplier Item Number: 120339, 426011, 505372, 505396, 505419, 505600, 587200, 591818, 591825, 591832, 591849, 591856, 593782

Defect: The “Make It Mini” sets contain resins that, when liquid, can cause skin, eye, and respiratory irritation when inhaled, touched, or ingested by children or adults.

Hazard: Risk of injury from the liquid resin including skin, eye, and respiratory irritation or sensitisation when inhaled, touched, or ingested by children or adults. Injuries have occurred following exposure to the liquid resin.

Action Required: Consumers should stop using the “Make It Mini” products with unused liquid resin immediately. Consumers should not open any packaging containing the liquid resin. Consumers can return any unopened recalled products to their place of purchase to receive a full refund. If the product has been opened and there is unused resin, dispose of the resin portion of the product immediately.

Contact Details: For more information contact Toymate via email customerservice@toymate.com.au or by phone on 1300 869 628

Email: customerservice@toymate.com.au  or au-customerservice@mgae.com

Phone: Toymate 1300 869 628 or MGA 1300 059 676

Download Recall Notice >>

 

3. Squeeze Hand Yo Yo Ball Toy - Sold at selected Toymate Stores between Sep 2021 & Oct 2023

SKU: 21004449

Supplier Item Number: SQUEEZE.H

Defect: There is a permanent ban on yo-yo water balls (and similar products). This product has an elastic/silicone cord which extends further than the maximum allowed length of 500mm set by the ban.

Hazard: There is a risk of death or serious injury from strangulation. The cord can stretch and wind around a child’s neck, especially if swung around the head.

Action Required: Consumers should stop using the toy immediately and cut the cord. Return to the place of purchase for a full refund.

Contact Details: For more information contact Toymate via email customerservice@toymate.com.au or by phone on 1300 869 628

Email: customerservice@toymate.com.au 

Phone: Toymate 1300 869 628

Download Recall Notice >>

4. Intex Dinosaur Play Centre Portable Pool - Sold at selected Toymate Stores between Apr 2022 & Nov 2022

SKU: 18005170

Supplier Item Number: 57444NP

Defect: The Dinosaur Play Centre does not comply with the labelling requirements of the mandatory standard for portable swimming pools. It does not comply with the 3 metres warning legibility requirement.

Hazard: Inflatable pools without the correct safety warning labelling may be used incorrectly. There is an increased risk of drowning if the product is not used as intended.

Action Required: Consumers should stop using the pool immediately and return the product to the place of purchase for a full refund.

Contact Details: For more information, please contact Ideal Source via email at enquiries@idealsources.com.au or by phone 03 9587 7706

Phone: Toymate 1300 869 628

Download Recall Notice >>

 

5. Hasbro Elefun Flyers - Sold at selected Toymate Stores between September 2021 & January 2022

SKU: 21001209

Supplier Item Number: 1695

Defect: The butterfly flyers may strike a child in the face.

Hazard: There is a risk of facial injury (skin abrasions or bruising) to children.

Action Required: Toymate customers should return the product to one of our stores for a full refund.

Contact Details: For more information, contact Hasbro via https://consumercare.hasbro.com/en-au

Phone: Modern Brands Customer Service on 1800 675 772

Download Recall Notice >>