Delivery | Toymate, your local toy store | Zip

Need help?

Our Customer Service Team can be contacted by live web chat, or on 1300-869-628

Customer Service Hours:

  • Monday - Sunday:
  • 9am - 6pm AEST


We currently offer delivery services to various Metro locations. In New South Wales (NSW), to Greater Sydney, the Central Coast, the South Coast, and Newcastle. Additionally, we provide delivery services to Brisbane, Melbourne, Adelaide, Canberra, and Perth. To confirm if we deliver to your specific address, kindly include your postcode during the checkout process.

For most items, we charge a flat fee for shipping, which is determined by your location. To calculate the shipping costs, simply add your desired products to the shopping cart and enter your postcode at checkout.

Please note that our standard deliveries do not include bulky items. Bulky or large items have individual shipping costs based on their cubic or physical weight. These specific items will be clearly labelled as "bulky" on the product page. If your order contains both bulky and regular-sized items, they may be shipped from separate locations. As a result, you will receive two separate tracking notices. It's important to note that delivery times are applicable only on working days, excluding weekends and holidays.


Delivery Times 

Location Standard Shipping Cost * Delivery Time
Sydney Metro $9.95 2 - 6 Days
Wollongong $14.95 3 - 7 Days
Gosford & Newcastle $14.95 3 - 7 Days
Selected Regional NSW $19.95 - $24.95 5 - 10 Days
Canberra $14.95 3 - 5 Days
Melbourne Metro $19.95 3 - 6 Days
Brisbane Metro $19.95 3 - 6 Days
Gold Coast $19.95 3 - 6 Days
Sunshine Coast $19.95 3 - 6 Days
Adelaide $19.95 3 - 6 Days
Perth $19.95 10 - 14 Days
* excludes bulky items

Stock is subject to availability. Although we aim to ensure the information on our website is up-to-date and correct, we reserve the right to change pricing and availability to their correct form if they are found to be incorrect.