Delivery | Toymate, your local toy store | Zip

Need help?

Our Customer Service Team can be contacted by live web chat, or on 1300-869-628

Customer Service Hours:

  • Monday - Sunday:
  • 8am - 11pm AEST

Shipping

We are currently delivering in NSW to Greater Sydney, Central Coast, South Coast and Newcastle as well as Brisbane, Melbourne, Adelaide, Canberra, and Perth. To check if we deliver to your address, please add your postcode at checkout.

Shipping costs are flat fee, based on your location, for most items. All shipping costs can be calculated by adding your chosen products to your shopping cart then entering your postcode at checkout.

Standard deliveries have a flat fee of $9.95 per order for Sydney, Melbourne, Brisbane, Adelaide, and Perth. Standard deliveries exclude bulky items.

Bulky, or large, items have individual shipping costs based on their cubic or physical weight. These items will be clearly marked as bulky on the product page. For orders that include bulky and regular sizes items, your items may be shipped from separate locations which will result in you receive 2 separate tracking notices.

Current Shipping Promotions:

  1. $8 flat rate shipping is now available on all standard orders. 
  2. Spend $99 or more in one order and receive free shipping on your delivery. This excludes orders containing bulky items. 

Shipping Delivery – COVID Update

Delivery to most locations is usually 3-5 working days, however, please see our delivery table below for a more detail. Please be aware that we are currently receiving higher order quantities than usual. Whilst we have increased our resources, our COVID safe procedures and the courier delays may impact delivery periods by 5-days.

Location Delivery Time
Sydney Metro 5-10 working days
Canberra Metro 5 - 10 working days
Melbourne Metro 6 - 10 working days
Brisbane Metro 6 - 10 working days
Adelaide Metro 6 - 10 working days
Perth Metro 10 - 14 working days
Selected NSW regional 7 - 10 working days

Availability

Stock is subject to availability. Although we aim to ensure information on our website is up to date and correct, we reserve the right to change pricing and availability to its correct form if found to be incorrect.