Our Loyalty Program | Toymate | Gold Mate
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Customer Service Hours:
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Find your closest Toymate store to become a Mate today
The ‘Mates’ Program – Toymate Loyalty Program
Our ‘Mates’ Loyalty Program is an in-store loyalty program that offers the following benefits:
- Email notifications of Toymate news, promotions, and specials
- A unique profile that keeps a helpful record of your purchase history
- An escalation to Gold Mate status with a 5% discount on future purchases after you spend $90 in-store across one or more transactions
Mates Program Q&A’s
How does the Toymate 'Mates' loyalty program work?
To become a Mate, visit one of our Toymate stores and create a Mates Loyalty account. This involves giving our staff your name and contact details. Once you've become a Mate we will keep your purchase history under your unique profile, plus ensure you get access to our awesome promotions.
How do I become a Gold Mate and get 5% off?
Once you’ve become a Mate, simply spend $90 or more, across one or more transactions in store and reach Gold Mate status. After achieving this status, you become eligible to receive 5% off all future transactions.
Do I get the 5% off straight away?
After achieving Gold Member status, you become eligible to receive 5% off all future transactions. You will not get the 5% off the initial $90 spend, only the transaction after this (future purchases).
Is the 5% Gold Mate discount applied to all transactions?
Yes, the 5% discount is applied to all purchases. It is not redeemable on:-
- The purchases of Toymate (or any other) Gift Cards
- Or in conjunction with the Toymate Price Match Promise extra 5% discount
For a full list of the 'Mates' Terms & Conditions, click here.