Our Price Match Promise

Our Mates deserve the lowest prices, and that is what we aim to deliver. Our Price Match Promise means that if you find a lower price at a competition (including GST and delivery charges) on an identical in-stock item, we will match the price. Plus, beat it by 5% for our Gold Loyalty Members*

Our Price Match Promise does have a few conditions:

  • Applies to product/s that are in stock at our competitors in Australia and available for collection or delivery within Australia on the same day
  • Applies to current catalogues (must be currently in market and valid)
  • Product must be identical in colour, packaging, brand and speciļ¬cation
  • We will not price match online-only websites, online-only items, or any stores outside Australia
  • We will not price match when the lower price is due to category discount, discount % off promotional offers, store wide discount, clearance, or liquidation sales
  • *The Gold Loyalty Member Discount of 5% off if only available to existing Gold Loyalty Members. To become a Gold Loyalty Member, please refer to our Program Requirements located at: https://toymate.com.au/toymate-loyalty-program/
  • *The Gold Loyalty Member Discount of 5% off is not valid or offered on online purchases
  • Our Price Match Offer is valid online, please email customerservice@toymate.com.au for more information